AI WhatsApp Assistant

WhatsApp messages pile up, the same questions get answered over and over, and urgent ones get missed.

1. 1.Customers message your business WhatsApp number as usual.
2. 2.The assistant replies to common questions from your approved information.
3. 3.It asks the agreed qualifying questions and records the answers.
4. 4.Conversations that need a person are flagged and passed to your team.

• Responds to approved frequently asked questions.
• Collects relevant enquiry details.
• Qualifies enquiries against agreed criteria.
• Escalates conversations requiring human attention.
• Includes configuration and testing of the agreed workflow.
• Configured WhatsApp assistant for one business number
• Agreed qualification questions and escalation rules
• Summary notifications for each qualified enquiry
• Test run and sign-off before launch

• WhatsApp Business Platform fees and per-message charges
• Bulk or marketing broadcast messages
• More than one WhatsApp number
• Integration with other systems beyond the agreed notification

A compatible WhatsApp Business Platform integration may be required. Platform, messaging and usage charges from Meta or the messaging provider may be additional and are paid by you.

The monthly fee covers:

• Hosting and running of your configured assistant
• Monitoring and fixing faults in the agreed workflow
• Small content updates to approved answers (up to 1 hour a month)
• Email support during business hours

• The monthly fee starts on the day your service goes live, not on the day you pay the setup fee.
• It is charged automatically each month to the card you use for the setup payment, through Paystack.
• You can cancel the monthly fee at any time from your onboarding page or by emailing human@theaihire.co. Cancellation stops future charges; the service is switched off at the end of the paid month.
• Third-party subscriptions, platform and usage charges, and additional custom development are not included and may cost extra.

• A phone number that can be registered on the WhatsApp Business Platform
• Your FAQs and service information
• Who should receive escalated conversations

1. 1.Order and pay the setup fee
2. 2.Complete the onboarding questionnaire
3. 3.We set up or connect your WhatsApp Business Platform account with you
4. 4.We configure and test the workflow
5. 5.You approve and we go live

Timelines depend on integrations and how complete your information is.

Conversation data is processed only to answer and route enquiries. The assistant identifies itself as an AI assistant and customers can ask for a person at any time.

We never ask for passwords or secret keys in forms. Account access is set up with you on a call or through an invite you send from your own account.